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Claims processing

Case for Automation

Claims processing involves administrative, customer service, and managerial
functions. Manual claims data entry, validation, and payment procedures may
lead to errors and even loss of revenue. The situation gets even worse when it
comes to legacy systems, which are typically less efficient than more modern
systems.

Bot Activities

  • Recognizes data from PDFs or scans
  • Reconciles and verifies claims data
  • Extracts relevant data from preset fields
  • Generates audit trails on claims operations
  • Automates data entry into claims management system
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