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Email inbox management

Case for Automation

Email inbox management may become laborious for team members with complex communication chains. Sales, marketing, and HR departments, for
instance, may spend an inordinate amount of time sorting and labeling emails,
then delegating tasks based on their content.

Bot Activities

  • Sorts inbox emails based on predefined criteria
  • Routes email to relevant parties based on content
  • Sends auto-replies where appropriate
  • Delegates tasks from an email to an employee when needed
  • Collects data on email queries and creates reports for analysis
  • Sends reports to stakeholders based on email content
  • Creates tasks in CRM based on email content
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