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Connecting a chatbot to a job

Case for Automation

Chatbots have largely taken over the burden of initial communication with
customers. However, there are still plenty of tasks where human involvement is
crucial within chat communication. Human interaction is especially critical
when it comes to sending company e-books, quotes or other important
materials.

Bot Activities

  • Integrates with chatbot
  • Takes over tasks from chatbot depending on communication scenarios
  • Emails relevant e-books, quotes, or other information to customer
  • Sends clarification emails to customer upon request
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